Every technology company is responsible for ensuring the smooth operation of its products. Consequently, customer satisfaction is the highest priority. A fast and professional service on-site for any disruption or other technical problems is a must – no matter how difficult the solution is. <br> <br>However, how can this high standard of service be guaranteed when the customer is further away or even abroad? Or it’s urgent because production has come to a halt? Describing these errors via phone call is often difficult and may not be an option in international companies where language is an issue. Mostly, the only solution is for the service expert to travel to the place of production, meaning there is a loss of time and money for transportation and accommodation, which could be unnecessary especially when the disruption can be solved with only a few steps. <br> <br>Would it not be easier, cheaper and faster to receive a clear diagnosis without travelling to the production site? Adtance Support offers this solution.
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